Last updated: July 14, 2026
Pinnacle Systems ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We collect information you provide directly to us, such as when you create an account, contact us, chat with our AI assistant, request a demonstration call, or use our services. This may include your name, email address, phone number, company information, and any other information you choose to provide.
We automatically collect certain information about your use of our website and services, including your IP address, browser type, operating system, referring URLs, and pages viewed.
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized experiences.
We use your information to provide, maintain, and improve our AI consulting services and products, respond to your inquiries, and communicate with you about our services.
We may use your information for business purposes such as data analysis, audits, fraud monitoring, and developing new products and services.
With your consent, we may send you marketing communications about our services, industry insights, and company updates. You can opt out at any time.
If you provide us with your mobile phone number and consent to receive text messages — for example, by requesting a checkout link, meeting confirmation, or requested information during a website chat or phone call with us — we may send you SMS messages related to your inquiry, appointments, and account.
No mobile information sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted only as necessary to deliver the messages you requested. All other categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
Message frequency varies based on your interactions with us (for example, one message per requested checkout link or booking confirmation).
Message and data rates may apply depending on your mobile carrier plan.
Opting out. You can opt out of SMS messages at any time by replying STOP to any message. After you opt out, you will receive a final confirmation message and no further texts. Reply HELP for assistance, or contact us using the details below.
Our full SMS program terms are available at pinnaclesyst.com/sms-terms.
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service. Notwithstanding the foregoing, mobile phone numbers and SMS opt-in consent are never shared with or sold to third parties for marketing or promotional purposes.
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols to protect sensitive data during transmission and storage, and we maintain strict access controls with regular reviews of our security practices.
You have certain rights regarding your personal information:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@pinnaclesyst.com
Phone: (774) 252-7776
Address: 1712 Pioneer Ave. Suite 7000, Cheyenne, WY 82001